Privacy Policy
Avya Aviation | Effective Date: 01-Jan-2026
At Avya Aviation, we care about your privacy as much as we care about your safety in the skies. This Privacy Policy explains, in simple words, what information we collect from you, why we collect it, and how we keep it safe when you book our Chardham Helicopter Yatra or any other tour with us.
By using our website (avyaaviation.com) or booking a tour with us, you agree to this Privacy Policy.
1. What Information We Collect
When you book a Yatra by helicopter or any other package with us, we may collect the following:
- Basic Details: Your name, age, gender, and contact number
- Identity Proof: Aadhaar Card, PAN Card, or other valid government ID
- Body Weight: Required for helicopter safety and load calculation
- Gotra Details: Only if you want us to arrange a special Puja (this is optional)
- Payment Information: Details needed to process your booking payment
- Travel Preferences: Hotel category, add-on services, and special requests
- Website Usage Data: Pages you visit, device type, and browser information (through cookies)
2. Why We Collect Your Information
We only collect information that is genuinely needed to give you a safe and smooth Chardham Yatra experience:
- To confirm your helicopter seat and calculate safe load weight
- To arrange hotel stays, meals, and VIP darshan at each Dham
- To verify your identity as required by aviation and government rules
- To contact you about your booking, flight timing, or any weather delay
- To arrange Puja bookings if you request them
- To process payments and send booking confirmations or invoices
- To improve our website and services
3. How We Keep Your Information Safe
Your data is precious to us, just like your journey. We use standard security practices to protect your personal information from unauthorized access, loss, or misuse. Only our authorized staff and ground teams (who directly assist your Yatra) get access to the details they need to serve you.
4. Who We Share Your Information With
We do not sell or rent your personal information to anyone. We may share limited details only with:
- Aviation authorities (like DGCA and UCADA) as required by law
- Hotels and ground partners at Yamunotri, Gangotri, Kedarnath, and Badrinath, so they can prepare for your stay
- Payment gateway partners, to process your booking amount securely
- Government departments, if legally required
5. Cookies on Our Website
Our website may use cookies to understand how visitors use our site and to make your browsing experience better. You can turn off cookies anytime from your browser settings.
6. Your Rights
You have the right to:
- Ask us what personal data we hold about you
- Request correction of any wrong information
- Ask us to delete your data (except records we must legally keep, like booking and payment records)
To exercise any of these rights, simply contact us using the details below.
7. Data Retention
We keep your booking and identity information only for as long as needed to complete your Yatra, meet legal requirements, and resolve any post-tour queries or disputes.
8. Children’s Information
Our services are meant for travelers of all ages, but bookings and payments must be made by an adult (parent/guardian) on behalf of any child traveler.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or the law. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
- Website: avyaaviation.com
- Email: info@avyaaviation.com
- Phone: +91 9758955999
